Vera Whole Health Blog

4 Ways Combining A Digital Front Door With APC Improves Member Health

Written by Vera Whole Health | Apr 28, 2022 9:00:00 PM

Navigating the complexities of healthcare is a challenge. Together, Castlight Health and Vera Whole Health offer a combined solution that improves member health. Here’s how:

Convenience

When patients have comprehensive benefit information, they are able to make the right decisions. Our combined solution gives both providers and patients access to:

  • Detailed health records
  • Benefit information from one convenient location
  • Tools like automated reminders for health milestones and schedules

In addition, when patients need to see a provider, Vera offers a medical home providing 80-90% of the care they need. 

Personalization

The more tailored healthcare is to an individual, the more effective it can be. 

Our combined solution makes personalization much easier. Castlight Health gathers data from claims, self-reported forms, and health risk assessments. This information is then used by Vera care teams to create a personalized care plan that meets patients where they are in their health journeys. 

In addition, Castlight’s unified provider directory allows patients to find providers uniquely suited to their health profile, enabling Vera’s care team to focus on building relationships that make the patient always feel heard and empowered.

Engagement

Personalization also increases engagement. Castlight’s integrated tools, like self-reported goals and health assessments, motivates patients to engage in healthy activities.

Combined with empathetic listening by Vera providers, this guarantees each patient receives the support they need to set and stay engaged with their own health journey.

Prevention

When patients have the knowledge, resources, and reminders required to engage with their health, it results in improved health outcomes.

Employers can incentivize their workforce by encouraging preventive actions. The combined solution offers powerful tools that both parties can use to cut through the complexity of healthcare and take a proactive approach to health that lowers overall costs.

Ready to learn more? Discover what makes the Vera value-based APC model so good at improving health outcomes, while reducing the total cost of care.