Empathetic Listening, Esteem, And Behavior Change

We provide population health management to large and mid-sized employers. Our delivery model of on-site primary care with embedded health coaching is efficient and effective. But this isn’t what makes us special. We have a powerful secret:

Empathetic listening unlocks the door to behavior change and leads to long-term health.

Behavior change is the key to health. It’s also the missing ingredient in today’s healthcare system. Here’s why: today’s healthcare system treats symptoms, not people.

Our mission gets back to treating people by esteeming them through empathetic listening. This experience unlocks the patient’s ability to think beyond the immediate moment, illness, or symptom by engaging them in a true two-way conversation. It frees them to change their behavior in a lasting way. The results are powerful.

We’ve designed each element of our model around this core concept:

  • Our time rich and accessible primary care approach enables providers to build a strong connection with each patient and build a care plan that addresses each patient’s core needs.
  • Whole Health Councils, our patient-championed outreach programs create vibrant health cultures in organizations we serve.
  • Our coaches are experts in behavior change and empower patients to own their health.

Population Health Management Done Right

Our model has proven its worth in the market since 2012. We’ve integrated with leading health systems like Virginia Mason and Seattle Children’s Hospital, and numerous employers. Now we’re expanding nationally.

The model combines our unique behavior change approach with all of the core elements of best practice population health management:

  1. Identifying highly impactable individuals through data analysis.
  2. Intervening and creating tailored care plans.
  3. Providing ongoing service and support to ensure that the care plan is effectively implemented.

Training Strong Practitioners

We’re committed to making sure only the best providers staff our clinics. To achieve this goal, every employee trains with our Learning & Development team. The mission of our team is to provide the most emotionally intelligent and talented wellness and clinical teams and employees. Our Learning & Development team uses experiential learning methodologies, built around a coach approach, to immerse people into our culture. We’ve found that this model can help you no matter where you work…or play. It just helps people turn around, thus increasing their health and wellness along the way.

Our Leadership

Our leadership team guides Vera with equal doses of vision, smarts, and boldness.


Executive Team

Rick Chung, MD
Chief Medical Strategist
Sarah Cole
Chief Financial Officer
Sue Ferbet
Chief Clinical Operations Officer
Peter Li
VP Marketing & Communications
Sarat Raman, MD
Medical Director
Jennifer Sargent
Chief Revenue Officer
Ryan Schmid
President & CEO
Ashley Smith
VP People Strategy
CJ Venkataraman
Chief Product Officer

Board of Directors

Ryan Schmid

Co-founder, Vera Whole Health. Co-founder and chairman of the Board, Hope Central Pediatric and Behavior Health Clinic. Co-founder Rainier Health and Fitness, a nonprofit health and fitness center.

Kent Johnson

Chairman of the Board, Vera Whole Health. Managing Director of Aebig & Johnson Business Resolutions, LLC, Managing Director of Alexander Hutton Venture Partners, Adjunct Professor, Seattle University, Director of several private and public companies.

Sarah Patterson, MHA, FACMPE

Executive Vice President & Chief Operating Officer at Virginia Mason Medical Center, a nonprofit regional health care system with 6,000 employees, a 334 bed acute care hospital and a 450 physician clinic. Sarah has been in health care administration for over 30 years and has helped lead the design and implementation of Virginia Masons' lean production system to eliminate waste, improve quality and patient safety.

Jared Kesselheim, MD

Co-founder and Managing Partner of Leerink Transformation Partners and co-leader of the firm's growth equity investing in healthcare information technology and services. Prior to forming LTP in 2016, Jared was a Partner and the leader of the healthcare investing practice at Bain Capital Ventures. Jared also completed a residency in Internal Medicine at Massachusetts General Hospital.

Harry L. Eichelberger

Founder of Archimedes Health Investors, a healthcare-focused private equity firm. Harry has been an investor in healthcare companies for 13 years, including companies such as SmartPak, Physician's Oncology Services, AccentCare Home Health, Accretive Health, Jazz Pharmaceuticals and RainTree Oncology Services. He has also led interactions with health policymakers in Washington as a past board member of the Partnership for Quality Home Healthcare.